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Realize better business outcomes and improved service performance

by Hewlett-Packard Limited

December 01, 2010 - (Free Research) Looking for a better way to manage finance and accounting business processes? Access this resource to discover how outsourcing to HP could reduce your finance and accounting costs by more than 30%, while improving service performance.

(WHITE PAPER)

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Optimizing the Order-to-Cash Process: Managing Documents throughout the Process

by Dolphin

October 21, 2009 - (Free Research) This paper examines an array of solutions for SAP customers to optimize the Order-to-Cash processes in ways that contain costs and achieve optimum organizational efficiency, high customer retention and successful cash management.

(WHITE PAPER)

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Long-Term Data Protection and Retention: Finding the Correct Balance

by Quantum Corporation

March 18, 2009 - (Free Research) Tape remains the most cost effective, energy efficient and reliable program technology for storing large amounts of inactive, off-line or near-line data while complimenting disk-based data protection and retention solutions. Read this paper and find out why.

(WHITE PAPER)

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SL Case Study: InScope Solutions

by Microsoft

September 2008 - (Free Research) Read how a growing IT service firm decreased its auditing time and gained $10 million in revenue growth after deploying a solution using Microsoft Dynamics SL.

(CASE STUDY)

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Transforming the Customer Experience: How Four Contact Centers Did It Successfully

by inContact

September 2011 - (Free Research) If your organization isn't on the cloud yet when it comes to customer service, then you may be severely disadvantaged. Competition for customer service is increasing and your company needs all the latest tools to stay ahead of the game. Read this white paper to learn how four contact centers adopted agile cloud-based computing technologies.

(WHITE PAPER)

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How to Dramatically Speed Accounting and Business Processes

by Exact Software

March 2012 - (Free Research) This case study examines a food services company that needed to find a more efficient way to keep track of and manage food and laundry inventories, address customer concerns in the call center, automate processes, and manage tax calculation processes. Continue reading to discover the software they used to effectively meet their business needs.

(CASE STUDY)

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F&A BPO services: Life beyond lift and shift

by Hewlett-Packard Limited

December 2011 - (Free Research) Learn how your business can benefit from business process outsourcing (BPO) for finance and accounting, as well as critical factors in building a BPO relationship.

(WHITE PAPER)

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Adapt your contact center for increased customer satisfaction

by inContact

January 2012 - (Free Research) This video explains how you can combine interactive voice response (IVR) and ACD systems into one that tracks calls, call waits and offers "self-service" options for callers with a long wait. Watch this now to see a detailed overview of this all-in-one system that will save your organization money.

(VIDEO)

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How Do You Evaluate Which On-Demand CRM Solution is Right for You?

by Oracle Corporation

January 2009 - (Free Research) The three main drivers of SaaS adoption-low initial cost of ownership, speed of deployment, and low internal IT resource profile-make SaaS solutions attractive at any time, but even more so in times of a challenging market, provided there is a bona fide business need and the initiative can be expected to create additional revenue or save money.

(WHITE PAPER)

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Become a social business on the cloud IBM SmartCloud for Social Business collaboration services

by IBM

April 2012 - (Free Research) This brief paper outlines a social business cloud solution that provides integrated e-mail, social business capabilities and third-party applications, all delivered through cloud computing. Learn how it offers a security-rich environment that will allow your business to become a social butterfly in addition to reducing costs and complexity.

(WHITE PAPER)

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The Banking Industry Architecture Network and TOGAF

by ComputerWeekly.com

February 2012 - (Free Research) This paper from the Open Group reveals how banks can benefit from combining complementary industry frameworks on enterprise architecture.

(ESSENTIAL GUIDE)

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CW+ Gartner Research: The impact of cloud computing on suppliers in banking

by ComputerWeekly.com

July 2010 - (Free Research) Despite well-publicised concerns regarding security, compliance and data integration issues, banking institutions have begun embracing cloud computing across the services spectrum.

(WHITE PAPER)

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Managing Software Estates in the Enterprise

by ComputerWeekly.com

January 2011 - (Free Research) Recent news from the Bank of England now places a swift economic recovery in real doubt. The UK economy actually slipped into negative growth in the final quarter of 2010, and even the most optimistic forecasts predict economic recovery over the coming years to be sluggish at best.

(WHITE PAPER)

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CW+: Mobile payments market opportunities for business

by ComputerWeekly.com

December 2010 - (Free Research) The definition of a mobile payment is often open to interpretation and can differ from source to source. Juniper Research has a simple definition of a mobile payment as “payment for goods or services with a mobile device such as a phone, Personal Digital Assistant (PDA), or other such device.”

(WHITE PAPER)

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P&G “tapped” into HP’s best-in-class financial processes, enhanced productivity and cut costs

by Hewlett-Packard Limited

February 2012 - (Free Research) Learn how Procter & Gamble successfully teamed with HP to consolidate accounting and finance operations spread across the enterprise into a single, global organization, yielding cost savings, improved service levels, better accuracy, and more.

(CASE STUDY)

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Computer Weekly - 15 May 2012: Overhauling banking IT

by ComputerWeekly.com

May 2012 - (Free Research) This week’s Computer Weekly contains an exclusive interview with JP Morgan COO India Gary-Martin about juggling multiple legacy IT systems while keeping the merchant bank compliant. We also look at how near-field communications technology promises to revolutionise consumer spending and we ask whether 2012 could be the year that APM becomes vital?

(EZINE)

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Risk Management and Product Delivery in Consumer Lending

by ILOG, an IBM Company

September 2008 - (Free Research) Amid the ongoing impact of the sub-prime meltdown and the ensuing credit crunch, lenders are facing a much tougher market than has been seen for some time. Business Rules Management Systems (BRMS) can enhance risk management, lending process streamlining and flexibility.

(WHITE PAPER)

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Reducing Backup Volume: Key Ways your Organization can Save

by Quantum Corporation

October 2008 - (Free Research) This case study explains how Quantum DXi3500 Saves Virtual Iron Time & Money with 95% Reduction in Backup Volume and Saving $12,000 annually on tape media costs.

(CASE STUDY)

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Intuit QuickBase: Increase Visibility with Web-based Project Management

by Intuit QuickBase

Web-based QuickBase from Intuit offers a refreshingly powerful, flexible and affordable solution for busy teams to better manage projects, information and processes. With QuickBase, you can get and keep everyone -- team members, clients, vendors, freelancers -- on the same page with better visibility and accountability for everyone.

(ASP)

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CW+: Special Report on CA Technologies

by ComputerWeekly.com

January 2011 - (Free Research) CA Technologies is one of the world’s largest independent software companies with revenues of $4.4bn (£2.7bn). The IT infrastructure supplier specialises in software products that help users manage their mainframes and distributed computing environments.

(WHITE PAPER)

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eGuide: Hyper-V - Microsoft's Approach to Server Virtualization

by Dell and Microsoft

December 2008 - (Free Research) In this informative E-Guide learn specifically how Hyper-V is designed to meet high availability requirements, how this technology is being used at the hardware level, role of a 64-bit operating system with virtualization and more.

(EGUIDE)

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Selecting VoIP for Your Enterprise

by Global Knowledge Network, Inc.

December 2004 - (Free Research) Voice over Internet Protocol is the future of enterprise telecommunications. Find out if VoIP is the right choice for your company right now. Discover the benefits VoIP has to offer and how to overcome potential pitfalls during deployment.

(WHITE PAPER)

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The smart money's on IT: How the Data Center drives sustainable growth

by Dell, Inc. and Intel

August 2010 - (Free Research) This white paper describes the link between data center efficiency and business sustainability. Obtain detailed guidelines to help you make the link between these essential elements.

(WHITE PAPER)

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Get a Head Start with Virtualization-Ready Infrastructure

by Dell, Inc.

May 2012 - (Free Research) Discover how your business can successfully virtualize its data centers while saving valuable time, money and resources with a pre-engineered infrastructure.

(VIDEO)

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Business Value of Blade

by HP & Intel

May 2011 - (Free Research) Access this resource to learn how blade migration will save your data center time and money while increasing performance.

(WHITE PAPER)

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