September 2011 - (Free Research) If your organization isn't on the cloud yet when it comes to customer service, then you may be severely disadvantaged. Competition for customer service is increasing and your company needs all the latest tools to stay ahead of the game. Read this white paper to learn how four contact centers adopted agile cloud-based computing technologies.
May 2012 - (Free Research) This week’s Computer Weekly contains an exclusive interview with JP Morgan COO India Gary-Martin about juggling multiple legacy IT systems while keeping the merchant bank compliant. We also look at how near-field communications technology promises to revolutionise consumer spending and we ask whether 2012 could be the year that APM becomes vital?
January 2009 - (Free Research) The three main drivers of SaaS adoption-low initial cost of ownership, speed of deployment, and low internal IT resource profile-make SaaS solutions attractive at any time, but even more so in times of a challenging market, provided there is a bona fide business need and the initiative can be expected to create additional revenue or save money.
May 2012 - (Free Research) Check out this E-Guide to learn how to determine the real cost of your storage and other factors to consider into this cost – including disaster recovery and data protection. Read on to learn more.
February 2012 - (Free Research) This webinar will share with you how to free yourselves from vendor lock-in by expensive proprietary storage hardware companies and how you can take advantage of the new wave of storage buying. You now have an alternative choice through the use of open source software and commodity hardware.
September 2009 - (Free Research) This paper will detail how to control and manage MIPS usage by employing a systematic, repeatable approach that uses powerful technology and a proven process and expertise.
September 2011 - (Free Research) This eight-page Buyer's Guide on Business Intelligence analyses the factors CIOs and senior IT professionals will need to consider as they plan their BI strategies.
October 2010 - (Free Research) Effective negotiations and management of telecom contracts can have a measurable impact on a business’ financial performance.
August 2010 - (Free Research) This white paper describes the link between data center efficiency and business sustainability. Obtain detailed guidelines to help you make the link between these essential elements.
May 2012 - (Free Research) Check out this white paper to learn how hybrid storage can offer the performance of solid-state storage and the cost effectiveness and capacity of traditional disk storage.
October 2011 - (Free Research) Financial institutions are under pressure to make better decisions. Real-time decisions depend on access to information and the technology available to analyze it. This paper outlines an option that aggregates all of the content from across the entire organization to enable a holistic view of each case, reduce risk and support accurate decisions.
August 2011 - (Free Research) Avoiding unscheduled downtime and equipment failure while trying to maintain quality standards is paramount. Producing high-quality goods and optimizing resources is the ultimate goal of any manufacturing organization. Predictive maintenance, fueled by predictive analytics, helps minimize downtime and saves money. Read this paper to learn more.
October 2011 - (Free Research) In this white paper, learn how the right financial consolidation solution can help you replace silos of inconsistent data with the information and analytic capabilities you need for actionable insight.
March 2012 - (Free Research) This white paper may have the answer. Read on to explore the concept of storage economics, the idea that careful calculation and remapping of your existing storage infrastructure can allow you to both improve performance and lower TCO. Read on to learn more.
May 2012 - (Free Research) <p>Read this article to hear from experts Dorothy Graham and Mark Fewster as they discuss the takeaways from 28 test automation case studies in agile application development. Learn how you can implement test automation in your organization quickly and easily.</p>
December 2008 - (Free Research) <p>This white paper explores how businesses of all sizes can develop an effective business continuity plan designed to minimize the impact of disasters and reduce risk of time, money, valuable data, and reputation. </p>
December 2011 - (Free Research) Discover the many real-world benefits that virtualization offers your business, including simplified IT management, accelerated productivity, improved disaster recovery and more. Access this resource to find out how you can start realizing these benefits today.
June 2011 - (Free Research) Virtualization implementations are in full swing and server consolidation has led to a wave of savings associated with reductions in physical space requirements and management overhead. Check out this white paper and explore Dell and VMware solutions that are designed to deliver on the promise of virtualization and cloud computing cost benefits.
March 2012 - (Free Research) Read this paper to learn how Sage Fixed Assests software eliminates the need for spreadsheets and is designed specifically for the tracking of fixed assets to reduce over payments on taxes and insurance while improving your bottom line.
February 2012 - (Free Research) Read this white paper to learn how fixed asset management software can benefit your company by increasing compliance, saving your accounting staff time, reducing theft and loss, responding more effectively to disasters, and improving tax planning and budgeting.
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