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Cloud Computing - What is its Potential Value for Your Company?

by Google Apps

January 19, 2011 - (Free Research) Content provided by Google. This paper examines whether cloud computing makes good business sense for your company. Ultimately, you may find that moving your data to the cloud actually improves security, scalability, access, and disaster recovery.

(WHITE PAPER)

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Salary Report: Trends in IT Compensation and Certifications

by Global Knowledge Network, Inc.

May 2006 - (Free Research) Global Knowledge keeps up to date with trends in IT careers, certifications, and compensation. In this, our inaugural quarterly report, we offer a look at salaries for the top 25 IT jobs, organized by region. We also offer a look at the top certifications and in-depth analysis from our resident market research analyst.

(ANALYST REPORT)

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10 Questions HR & Payroll Vendors May Not Want You to Ask

by Ultimate Software

February 2011 - (Free Research) Organizations that want to enter the market for a new human capital management (HCM) solution are faced with the challenge of making an informed decision about new vendors. This white paper provides advice on how to uncover an efficient, cost-effective HCM with the top 10 questions organizations should be asking.

(WHITE PAPER)

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Adapt your contact center for increased customer satisfaction

by inContact

January 2012 - (Free Research) This video explains how you can combine interactive voice response (IVR) and ACD systems into one that tracks calls, call waits and offers "self-service" options for callers with a long wait. Watch this now to see a detailed overview of this all-in-one system that will save your organization money.

(VIDEO)

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VIDEO: How To Improve Customer Service

by Oracle Corporation

June 2011 - (Free Research) Discover how a good customer relationship management tool can please customers, while saving the company time and money.

(WEBCAST)

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Station Casinos uses workload automation solution to deliver smoother audits and increase customer loyalty

by Cisco Systems, Inc.

January 2012 - (Free Research) In this brief white paper, Jeff Martin, Station Casinos’ director of business intelligence (BI), provides specific examples of the types of problems that the company wanted to solve, and offers insight into the specific job scheduling solution it selected to overcome its challenges.

(WHITE PAPER)

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How to Win Online: Advanced Personalization in E-Commerce

by Oracle Corporation

April 2011 - (Free Research) Now that online shopping is a mainstream actitivity, the competition to win the e-commerce customer has never been fiercer. Today, the challenge is no longer getting customers to shop online but getting the existing base of online shoppers to spend more and exhibit brand loyalty. Learn how to win the battle of the brands in today's white paper.

(WHITE PAPER)

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A faster year end close

by Prophix Software

December 2011 - (Free Research) Read this paper to get detailed information about faster closing and what technologies you can use to supplement your business processes.

(WHITE PAPER)

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ERP In A Recovering Economy: Now is the perfect time to invest!

by IQMS

January 2011 - (Free Research) During past economic slowdowns companies didn’t plan ahead to safeguard the ability to grow profitably. While the current economic downturn shows a need to reduce costs, many SMMs are also pursuing growth. They’re responding to market pressures and rising costs by targeting IT solutions like industry-specific ERP to set the stage for future growth.

(WHITE PAPER)

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Survey Tips: A guide to help plan, develop and execute surveys

by IBM

October 2011 - (Free Research) Learn how to save time and money as you plan and execute surveys.

(WHITE PAPER)

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A manufacturer’s guide to navigating the procurement and sourcing technology landscape

by IQMS

March 2011 - (Free Research) In this eBook, learn what the newest procurement tools can do and gain a better understanding of how to move beyond indirect spend management to the direct goods that impact the entire product lifecycle.

(EBOOK)

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Project Management Best Practices for ERP Upgrades

by IQMS

March 2011 - (Free Research) In this SearchManufacturingERP E-Guide, site experts provide guidance for successfully leading an ERP upgrade project.

(EGUIDE)

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Sophisticated insights in Banking - From complexity to client centricity

by IBM

November 2011 - (Free Research) This white paper outlines steps that financial institutions can take to become more business savvy and efficient in the age of the consumer. Read on and learn how to leverage information and reduce risk, properly set product prices, learn about your clients and more.

(WHITE PAPER)

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EaglePicher Technologies Meets Huge Demand Spike With Crucial ERP Implementation

by Plex Systems

April 2009 - (Free Research) EaglePicher management turned to Plex Systems of Auburn Hills, MI to help initiate a manufacturing-based ERP system for its manufacturing facilities. Its new lean manufacturing abilities have enabled it to accurately determine cost and profitability by part, allowing it to become increasingly competitive, especially against offshore competitors.

(CASE STUDY)

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Reducing Costs with Efficient Operations: A Fast Track to More Working Capital

by SAP America, Inc.

July 2007 - (Free Research) Untamed costs can deplete the precious working capital that's critical to your ongoing operations and new expansions. By instituting efficient automated processes throughout your organization, you can reduce waste, unnecessary overtime, and a host of other cost factors.

(WHITE PAPER)

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Business Rules in Banking: Connect Decisions to Improve Business Performance

by FICO

December 2011 - (Free Research) The banking market is heavy with regulatory requirements. Tighter budgets and higher pricing pressure are squeezing profitability. In this white paper, you’ll learn where you can achieve the greatest results by combining these technologies.

(WHITE PAPER)

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The Financial Close: Optimizing Performance and Driving Financial Excellence

by SAP America, Inc.

June 2009 - (Free Research) The term "financial close" describes a corporation's ability to complete its accounting cycles and produce financial statements for internal management and external legal reporting. This paper identifies solutions to help organizations improve and sustain their close times and address the challenges associated with automating internal controls

(WHITE PAPER)

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Transforming the Customer Experience: How Four Contact Centers Did It Successfully

by inContact

September 2011 - (Free Research) If your organization isn't on the cloud yet when it comes to customer service, then you may be severely disadvantaged. Competition for customer service is increasing and your company needs all the latest tools to stay ahead of the game. Read this white paper to learn how four contact centers adopted agile cloud-based computing technologies.

(WHITE PAPER)

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Business Services Innovation: How Top CIOs Take the Lead

by Hewlett-Packard Company

December 2011 - (Free Research) Industry leaders share their experiences turning IT business service ideas into effective moneymakers that also strengthen customer relationships.

(EGUIDE)

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Duet Enterprise Case Study: Professional Services Firm Uses Duet Enterprise as Surround Strategy for SAP

by Microsoft

December 2011 - (Free Research) Read this paper to find out how the Swedish engineering firm Sandvik Group bridged the gap between its SAP enterprise resource planning (ERP) systems and SharePoint Server to allow for collaboration by casual users that streamlined its invoice approval process and cut time-to-completion in half.

(CASE STUDY)

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E-Book: How to develop an SAP data archiving strategy

by Dolphin

May 2010 - (Free Research) As more businesses deal with aging SAP systems, data archiving strategies are becoming more important. Most administrators either have added storage or migrated historical data to offline storage. But simply moving old data elsewhere isn’t ideal. Read this e-book to learn how to develop successful SAP data archiving strategies and solutions.

(EBOOK)

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Optimizing the Order-to-Cash Process: Managing Documents throughout the Process

by Dolphin

October 2009 - (Free Research) This paper examines an array of solutions for SAP customers to optimize the Order-to-Cash processes in ways that contain costs and achieve optimum organizational efficiency, high customer retention and successful cash management.

(WHITE PAPER)

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Meeting the Challenge: Planning for IFRS Conversion

by Sage Software

January 2012 - (Free Research) Read this paper for a detailed look into at the challenges associated with the International Financial Reporting Standards (IFRS) and best practices to overcome them and manage your financial information.

(WHITE PAPER)

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Sarbanes-Oxley and Sage ERP Separating Fact from Fiction

by Sage Software

January 2012 - (Free Research) This white paper is designed to help companies, large, small, public, and nonpublic, navigate some of the “hype” that sometimes blurs the line between fact and fiction surrounding the Sarbanes-Oxley Act.

(WHITE PAPER)

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How to Choose a Manufacturing System

by Sage Software

January 2012 - (Free Research) In this white paper, learn how Sage Software has successfully structured their manufacturing system to deliver useful information to enterprises needing to upgrade from legacy and manual systems.

(WHITE PAPER)

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